Service Uptime Guarantee in Shared Hosting
Using a shared hosting account through our company, you'll be able to enjoy 99.9% server uptime. We have practically eliminated the downtime because we use a sophisticated cloud hosting platform and we don't handle everything on just a single server like the majority of companies do. As an alternative, we run each and every service on a separate cluster of servers, so your files, emails, databases, and so on, will be addressed by separate web servers. This way, we are able to also balance the load much more efficiently and guarantee the stable operation of your web sites at all times. The availability of the servers is guaranteed by a number of backbone Internet providers and diesel backup generators, so your websites are going to be up and running no matter what. We also have professionals monitoring the web servers 24 hours a day, including weekends & holidays, and they'll take care of any unanticipated issue that could appear.
Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your dedicated server, what offline software and / or script-driven apps you set up on it or when you restart it, we can guarantee that it will be accessible no less than 99.9% of the time. Your hosting server is going to be located in our state-of-the-art facility at the heart of Chicago and its uptime and availability is going to be ensured by powerful diesel backup generators and a number of Internet providers, so no blackouts or other infrastructural difficulties shall affect the proper operation of your websites at any time. Our qualified crew of system administrators will ensure that if your server stops for some reason, it will be restarted right away. In order to avoid any possibility of equipment failures, we'll give you a web server with new and carefully tested hardware components to ensure that your websites are operational no matter what.