In spite of the fact that the hosting service offered by the different companies is nearly identical, each provider has a customized platform with its own modifications and ways to perform specific procedures. In this case, an info-loaded knowledge base will be truly useful both for persons with little or no previous experience and for technically capable users who will eventually find out how particular operations are done, but will lose time in the meantime. The objective of such a knowledge base is to help make the service quick and easy to use, saving users both time and efforts. The outcome is gladder customers, since they can easily find the information they’re looking for, and a whole lot less work for the client support engineers, because usually the majority of the inquiries and difficulties that customers have are already enumerated in the knowledge base. Given that the articles are competently written and encompass more topics, you’ll be able to learn more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Shared Hosting

All shared plans that we’re offering come with an in-depth knowledge base where you can find everything you need to know with regards to your web hosting account. Irrespective of whether you would like to create a new MySQL database, to forward a domain name using an .htaccess file or to create an email address on your desktop PC or feature phone, you can simply check our help articles and all the info that you need will be there. When you visit a certain section of your Hepsia Control Panel, you can see articles that are related to the features that can be accessed through it. If you would like to see the full article collection and get familiar with all the features that Hepsia offers, or only to read general information about the web hosting service, you can browse through the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our very best to encompass any predicament that you may run into, but if you do not find what you’re seeking, you can always contact us, as our customer support team is available to you 7 days a week.